For any business to be successful in the long term, it is vital to deliver a memorable customer experience. Great experiences are crafted with in-depth planning. Customers are now more environmentally aware and now want to do business with organizations that take their eco-credentials seriously. With free electronic signature software use, your clients can sign documents electronically. 

This helps your business go paperless. It allows you to automate document flow, remove repetitive tasks and stay more productive. Moreover, it also saves the time of your clients and makes the entire signing process easy. 

It helps businesses meet customer expectations and offer a positive experience with your services, brand, and products. 

Must-Have Tech Tools for Your Business

Here are some of the excellent tech tools for you. It will help you stimulate an emotional bond and a sense of goodwill among customers.

1. eSign Genie 

Today, businesses around the globe are ditching paper and signing business documents online. Earlier, all contracts had to be signed, shipped, scanned, and filed. Obviously, this requires multiple steps. This makes it costly and time-consuming. Adopting this signing technology has been on the rise due to the value it offers to the businesses. An e-sign is a unique mark in an electronic form used to validate and verifies the document in the same way as a pen-and-paper signature.

With digital signature maker, customers can sign contracts or documents online without any downloading or installation. As long as the users have a fast Internet connection, they can access them at anytime and anywhere. It is mainly beneficial when you have multiple signers. After first person signs the file, the eSignature software route documents automatically to the next signer. 

This delights your customers and motivates them to do business with your company again. The great thing is that the software makes it easy to track all your files in your online dashboard. 

Furthermore, using highly advanced electronic signature software like eSign Genie, you can protect your documents with a high-security level. Each signature is well protected with a tamper-proof seal. It sends alerts to you if any part of the file is changed after signing. 

Signed documents also come with a highly detailed log of events. It allows you to see when each person signed the file, which signers downloaded it when it is signed, and much more. This e-sign solution seamlessly integrates with famous business tools, including PDF, Dropbox, Google Docs, Salesforce, Microsoft Word, etc.

2. P2P Transfers

A person-to-person transfer is an online technology that allows customers to transfer funds from their bank account or credit card to another person’s account using mobile or the Internet.

Whether you have a brick-and-mortar store or e-commerce business, your customers can use P2P payment apps to transfer money for the goods or services they received quickly and easily. The main benefits include speed, convenience, and ease-of-use. P2P payments are also secure as they are encrypted and feature fraud monitoring potential. 

Adding a P2P payment system also boosts sales and the goodwill of customers. You ensure you have a secure business broadband internet connection via Consolidated Communications. It will guard the data of customers and the money deposited in your P2P account.

3. Mobile Check Deposit

If you are tired of depositing multiple checks at an ATM or in a credit union branch, try a mobile check deposit today. It is a mobile banking tool that lets you deposit checks to your bank account using your mobile or tablet.

This automated deposit solution is built to help users manage the finances and receive funds speedily regardless of the location. Users do not need to don’t need to fill out a deposit slip. Just take a check picture at your office and make the deposit. It means the mobile deposit is as easy as Tap < Snap < Done.

Remember, once the users submit the deposit request, the data is encrypted and transmitted to the bank. The check then follows certain steps for processing the funds and electronically deposit to your account. Users also do not need to concern about the banking hours since you can deposit checks 24*7. 

Moreover, the funds will be available to you in one to two business days. This is beneficial for businesses that require funds quickly. However, businesses need to just ensure that the banking application they download to complete a mobile check deposit is from a renowned source. Otherwise, you invite potential fraud. 

Embracing this digital technology is a great way to streamline your business receivables regardless of your business size or location. Furthermore, you can make regular check deposits without ever leaving your establishment. It offers you plenty of time to focus on the growth of your business.

4. PTMs

To ensure your customers receive superb service, it’s also worth using Personal Teller Machines. They look like an ATM. The only difference is that you can have a face-to-face conversation with the machine in real-time. Moreover, PTMs allow providing many transaction options than an ATM. It can help you centralize the efforts in case you are operating multiple branches.

With Personal Teller Machine, your members access to a teller outside of business hours. They can also make deposits, transfers, withdrawals, make loan payments, cash checks, and more. 

Kind of checks you can add to your account include business checks, personal checks, government-issued checks, and cashier checks. Mobile check deposit lets you save time by depositing checks remotely, regardless of your location or what time of day it is.

Conclusion:

Customer service has a significant effect on the long-term buying behavior of customers. Delight is more than just offering users an incredible experience by focusing on their interests, needs, and wishes. It also includes building an authentic bond that stands the test of time.