Salesforce.org has a special arrangement for non-profits, that is Salesforce Nonprofit Cloud. Basically, it’s a Nonprofit Success Pack (NPSP) only available to nonprofits.
With this solution, Salesforce is assisting above 40,000 non-profit organizations.
Since nonprofits have special needs, NPSP has options for tracking and managing prospects, existing donors, campaigns, and reporting.
However, as you can see, it says ‘Pack’ in the name—there are many more features of NPSP to help eligible NGOs to carry out missions successfully.
Keep reading to learn more about NPSP and understand how Saleforce.org helps non-profits grow.
How Did NPSP Grow from Salesforce.org?
In accordance with Salesforce’s initial Pledge 1% model, they took care of the donation of ten Salesforce Enterprise licenses to any eligible charity organization.
It didn’t take long to recognize that organizations needed Salesforce tailored to better suit their needs rather than just a standard instance.
The Nonprofit Success Pack was envisioned and developed as an open-source Salesforce application at that time.
Volunteers and members of the community developed this as they wanted to support organizations using Salesforce. Then, it underwent a few modifications before becoming the Nonprofit Success Pack, which Salesforce.org now manages.
Salesforce.org offers small bug fixes every other week in addition to the three big releases each year. Isn’t that amazing for a free service?
Now, that 10 donated Enterprise licenses have become a ‘Power of Us’ community in Salesforce.org. Not to mention, those 10 NGOs are operating successfully.
How Does NPSP Work?
In the NPSP data architecture, you will find this household account type is an addition to the normal Salesforce Account object.
This will enable you to better capture information about your donors and program participants.
Additionally, pre-built fundraising tools enable you to keep track of all gift types and record all the previous data in a single system.
You will have 60 reports and dashboards included with NPSP to serve as a jumping-off point for the more in-depth data analysis provided by other Salesforce for Nonprofits products and features.
Additionally, NPSP is immediately mobile-ready. It does not require any additional coding. One of the benefits of that feature is that it allows personnel to take notes while on the road.
Want to know more about NPSP from Salesforece.org? Check out the features to understand the capability of NPSP.
Salesforce Non-profit Cloud Features:
It’s a one-stop CRM solution for organizations. It makes the following things easier:
- Marketing
- Grant management
- Program management
- Fundraising
Donor management is a complicated task, but it’s easier in Salesforce Non-profit Cloud. You can update, track, and measure all facets of your nonprofit operation.
Additionally, utilizing data to promote development and success is possible with the Salesforce Nonprofit Cloud for your nonprofit.
Salesforce Nonprofit Cloud enables nonprofits to set up accounts for:
- Clients
- Grantees
- Volunteers and other organizations
You can add contact details here, including your addresses, phone numbers, and email. What is more, you can track donor replies online and add social media information.
In this platform, your team will have remote access to all of this data. Your general graphical reports, including important notes, documents, and information about previous donations.
Event Management Apps
By allowing NGOs to see donors’ whereabouts on a map, Salesforce’s Event Management helps them off to a good start.
On the basis of this information, organizations can then select the venue for their event.
By installing event management applications, nonprofit organizations can have access to data management tools from anywhere. And it will enable you to see real-time updates as visitors check in.
‘Elevate’ for Fundraising
It’s the solution for fundraising, and it’s mobile-friendly. Here you can manage:
- Payment data
- Recurring donation
- Customize receipts, etc.
Non-profit Marketing
You will also find different features for promoting marketing events and fundraising campaigns fruitfully. It includes:
- Social media
- Direct mail
Dashboard and Reports
Nonprofits must show reports to several stakeholders. With Salesforce, you can make visual and detailed reports.
This will help you to:
- Track goals
- Collect and share survey data
- Updating information automatically
- Tracking participation, etc.
Accounting Subledger
This is for the fundraising and accounting teams. This feature will save you a lot of time and money you can spend on other purposes.
Salesforce AppExchange
You can integrate different apps with Salesforce. Nevertheless, in AppExchange, you will find various Apps available for consulting, managing, fundraising, and so on. This way, NGOs boost their operation using the Salesforce Non-profit Cloud.
Summary
Nonprofits don’t typically spend for the stuff they get free. Getting Salesforce for free enables NGOs to boost their growth.
Overall, Salesforce NPSP is an open-source application. But you must be eligible to use it. However, once you have it, you can manage the entire operation efficiently and confirm successful missions.
