Did you know that there were over 5 billion mobile phone users in 2019? If you are looking to tap into the business side of this technology, you are in the right place. It might be in your best interest to become WISE certified and have a very profitable business. 

Keep reading to learn everything there is to know about this IT certification roadmap. 

What Is a Wise Certification?

Before we get into more details about getting your WISE certification it is best to understand what it is. A Technician that is WISE certified is someone that passes the WISE Certification Knowledge Exam and is able to repair or resolve issues without opening the device. 

You want to look locally when you are considering getting this certification because a WISE certification follows a very strict standard of excellence across all of their independent repair shops. 

Why Does Wise Matter?

Customers have learned to trust the WISE name and they have a lot of confidence in how their phones are repaired and taken care of in a WISE certified shop. WISE has established higher industry standards for wireless repair services and they also have established a reliable and safe experience. 

Companies That Helped Developed a WISE Certification

There have been so many companies that were involved with developing WISE certifications and this really helped give it a higher standard. Some of the big companies that have helped with development include Apple, LG, Google, and Samsung. Also, cell phone carriers gave their input such as AT&T, US Cellular, and T-Mobile. 

Batteries Plus Bulbs, CPR, and uBreakiFix were reputable repair brands that also helped when it came to developing the WISE certification that customers have come to trust. 

Certification Levels

When stores are certified the repair technicians are certified on two levels. The store technicians have a Level 1 certification to do common repairs. These common and simple repairs include data backup, restoring data, diagnostic testing, and recovering data and inspection. 

The other certification is Level 2, and this gives the technician the capability to perform a lot more advanced repairs. They can do things like open the phone and replace components that are damaged and not working. Some of these components include connectors, the motherboard, the phone’s camera, the LCD, and other parts.

Any store that has a WISE badge means that they have a Level 2 certified technician there on-site during business hours. 

Feeling Like an IT Certification Roadmap Pro?

Now that you are familiar with the WISE IT certification roadmap, you can make an informed decision whether or not you want to tap into the cell phone industry market. With more people needing mobile phones for work, it is probably not a bad idea to know how to repair them and offer this service. 

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