Solving problems before they turn into very serious failures and disruptions to the functioning of the business is very important. However, you need to use appropriate tools and software to make this possible. For this purpose, you can choose an advanced Connected Field Service platform that facilitates quick response and real-time access to data for employees in the field. What else should you know when choosing Connected Field Service IoT software?

• Connected Field Service—a power platform using IoT and artificial intelligence
• How to implement Field Service IoT software in your business
• What are the functions and operations of integrated software with a customer’s IoT ecosystem?

Connected Field Service—a power platform using IoT and artificial intelligence

Connected Field Service management requires professional IT solutions. IoT and Field Service have a lot in common because the Internet of Things offers great opportunities in the entire process of management, automation and faster response.

Field Service devices can be connected to software that will continuously analyse their operation and provide predictive maintenance if it will help avoid more serious problems. All analysed information is available in real time, and the collected data can also be viewed in the field. Such advanced connected Field Services also have appropriate security measures and methods of verifying people who have access to the data.

How to implement Field Service IoT software in your business

Satisfaction of every customer and providing them with access to smoothly functioning software is crucial. Customers who decide on such an Internet of Things Field Service solution will be able to connect this software with the IoT devices they use.

According to manufacturers’ recommendations, they will also be able to decide to purchase products fully compatible with such a platform, the integration and synchronization of which will be simpler and more efficient.

The business customer can decide to purchase beacons, intelligent measuring devices, RFID, BLE modules and take advantage of the comprehensive service offer.

What are the functions and operations of integrated software with a customer’s IoT ecosystem?

Throughout the entire process, installed and integrated sensors collect information, analyse it and detect deviations from standards. They then generate an alert that is sent by the software to the IoT platform used by the customer. According to the type of signal and problem, appropriate maintenance staff is assigned to it. Technicians know where they need to go to fix a breakdown or prevent larger technical problems.

This solution enables quick response, reducing the costs of repairs, equipment replacement and downtime.