The IT industry is one of the crucial sectors. The information technology sector has a great impact on the global economy as it shares a great chunk in the market. The IT sector helps in generating revenue and employing new workers at a relatively high to the median wage.

Nowadays, no business can run without the IT industry as it facilitates every organization by providing the ease in doing the work. The information technology covers all the aspects from commercialization to selling goods.

These days the world is facing the critical issue of pandemic disease – coronavirus (COVID-19). It becomes a disaster for people all around the globe. It has a great effect on every business mainly in the IT industry. With the lockdown situation, the employees are working from home and it has changed the trend in doing the overall business.

COVID-19 is a pandemic disease which is caused by a newly found coronavirus. The virus is packed in the thickness of a sheet of paper. It is an invisible disease that causes threat, and the vivid failure in our health care systems.

Presently, there are 4,181,146 cases of coronavirus globally and it is growing every day. The number is rapidly increasing and scary too.

As generally employees are working from home there are security issues like errors, bugs, cybersecurity issues. Security always remains vigilant. The small cyber-attack can hold all urgent business operations and cause a great threat to business owners. 

Despite the current global pandemic, cyber attackers have made it clear they’re not taking any time off. Now that many workers have shifted to working remotely and organizations are distracted trying to handle the virus, security and risk management teams need to be more vigilant than ever.

Business services account for more than one-quarter in their economy. This sector includes a wide range of high-value, knowledge-intensive services provided to other business clients and the professional services delivered to manufacturing, mining, and other businesses throughout the economy.

Business services have been the fastest-expanding sector of the Australian economy in recent decades and is a significant generator of intangible exports. It is important to Managed IT services in Brisbane.

Here in this article, we are going to review credible security trends to manage the IT services during Covid-19.

Different ways to manage security for handling IT sector during the pandemic of Coronavirus 

Take care of employee information and privacy norms

Every IT company collects the data of the employees that relate directly to the COVID-19 pandemic. The organizations record the information of the employee in the company.

This information needs to be stored in the database according to laws and industry rules. In such a situation, the organization should collect the least amount of information as much as possible, this can secure the organization and employees’ confidential data. This information should be disclosed only when required by law and within the organization only on a need-to-know basis.

Keep a check on cyber security issues

The period of COVID-19 is very stressful in the different aspects of the economy, services and logistics. This extends cyber security concerns to cyber-physical challenges, especially given the increase in automated services and systems.

In the legitimate world, the firms are asking employees to disable smart data and voice assistants. Security and risk teams should focus on ensuring foundational security hygiene practices such as asset discovery and network segmentation and evaluating the risk of fixing a vulnerability against the risk, likelihood, and impact of an attack to prioritize scarce resource deployments.

Ensure security monitoring capabilities to have visibility of the expanded operating environment

Working from remote locations needs security. The risk management in remote locations needs the potential team that can resolve the cybersecurity issues online so that employees don’t miss the events.

Ensure that your monitoring tools and capabilities are providing maximum visibility. Check that internal security monitoring capabilities and log management rule sets enable full visibility. 

While using managed security services providers, check in to make sure they are adapting their monitoring and logs in a manner that makes sense for the new operating landscape.

Strengthen the remote workers to remain careful to socially engineered attacks

The employees have more distractions than usual, whether it’s having kids at home, worrying about family or concerns about their health. They’re also operating in a different environment, and might not be as vigilant about security during a time where cybercriminals will exploit the confusion.

Make sure you reach out to senior leaders with examples of target phishing attacks, and alert employees to the escalating cyberthreat environment. Remind them that they must remain focused and hypervigilant to suspicious activities.

If appropriate, send out reminders every two weeks and remind them of the location of pertinent documents such as remote and mobile working policies, as well as where they can access security awareness training material if they want a refresher. Further, communicate who to contact and what to do if employees suspect a cyberattack.

Increase the automation

To improve detection and response it’s better to do automation. Automation is used for fast identifying and responding to the volume of attacks to filter out the false positives to support security analysts.

This will help analysts to focus just on relevant data and alerts instead of the deluge of threat and security data from tools. The case management solutions integrate with automation tools that help in codifying response models  which can be easily executed with less experienced staff and still increase the quality of incident resolution.

A key reason organizations prefer providers are using security orchestration and automation because it will improve customer experience in terms of visibility by providing and improving metrics, such as mean time to detect, response time and the number of incidents resolved, etc.

Cloud-based 

The 24/7 management, fast response time, and complete ownership of network performance and management, cloud-based has emerged as a preferred model for organizations.

In 2020, the multi-tenant cloud model will gain further popularity due to its advantages of providing wider security, 24×7 support, and access to skilled security professionals at a much lower price point. The budget constraints and organizations with comparatively lower compliance requirements will continue to tap into the advantages offered by this model.

On the other hand, verticals dealing with sensitive customer data and strict compliance requirements look better at the co-managed model. Another critical factor that helps in  contributing to the growth of the IT industry is the cloud-based services that let the organizations work future-proof their data centres to be prepared to easily accommodate changes in technology. Ability to scale up and down security services is another big plus of cloud-based managed security.

Wrapping up

Above we have discussed the believable security trends for managing IT services during Covid-19. 

The ongoing pandemic can be the opportunity for organizations to assess their IT infrastructure and deploy robust and advanced cybersecurity solutions. This will secure organizations and their workers from increasing cyber-attacks and threats in case of remote access/ work from home/ shadow IT risks by employees.

If you have any questions or suggestions. Feel free to share in the comment box below.

Thank you for reading!!