The new normal allows a huge number of teams to go digital and complete the projects remotely. More and more specialists want to have flexible working hours and stay in comfort, away from the office walls. Actually, there are no critical downsides of distant work when all the working processes are established for people’s comfort. And when using project management software, it’s finally possible to successfully balance work and life. 

What are the benefits for the company? 

• No need to rent an office and pay for the supplies. 
• Access to the world’s pull of talents, where you can find a real gem while hunting for new specialists.

What challenges do you face when managing a remote team?

• Time zone differences may cause inconvenience, but still, everyone in the team should collaborate as if they are in the same place. 
• It may be difficult to gather everyone at the same time for an online meeting.
• Specialists with different skills and working approaches may feel uncomfortable when working together.

Merging remote teams with Jira and Confluence

To make the work from home efficient, you might need some ITSM best practices, as you can no longer rely on traditional in-office interactions. And today, IT service management professionals are in a unique position to adapt to these unprecedented circumstances. When searching for Atlassian Expert and ITSM consultants, 

It also can be challenging to get the maximum profit with limited resources and spread these best practices into the whole company. In this case, it’s better to search for Atlassian Expert and ITSM consultants that deal with Jira and Confluence. 

Jira Software is a highly flexible project management tool that makes managing a remote team a breeze. Let’s learn what it has to offer together with Confluence.

Breaking a big project into smaller steps

Jira’s great for project management because it’s possible to break one big project into smaller tasks, label them and attach to several people in the team. When an employee gets a new ticket in Jira, he automatically gets a notification by email. To keep everything in one place, you can attach important files to the ticket, leave comments and mention other team members with @, involving them to work. 

No need to use extra tools like Trello, or Google Sheets, as everything you need is already in your Jira dashboard. At Polontech, we provide Jira Software Integration service. At first, we analyze the business needs of the company, and then integrate the tool stack, and advise on custom solutions. Both Jira and Confluence are highly customizable, and if the client can’t find the necessary add-on at the Atlassian Marketplace, we develop Atlassian based apps & add-ons.

Track your progress

When working remotely, people could feel the lack of communication, as the team is no more in one office, and it might be difficult to have a video call together, and also difficult to track the tasks progress of everyone in the team. 

Jira encourages adopting Agile methodologies. So, whether you prefer more, you can create Scrum or Kanban projects and see the whole picture on the main dashboard. You can track the progress of every little ticket, and see the progress of your Scrum sprint, or track the workload on the Kanban dashboard. 

Single source of truth for everyone

The utmost thing while working remotely is to provide one single source of truth for your team. Managing all content, task briefs, articles, and reports in Google Docs sooner or later becomes chaotic. And what if you create something like an intranet for your company only? 

Confluence is another Atlassian product used for knowledge and content management. Every team member can log in and manage all necessary files. We also do Confluence Knowledge Base integration to get the maximum profit from it. We make navigation simple in use, and all the data secure, define roles and permissions, organize all content in logical structures and customize it if needed. 

By this, everyone in the team will have access to a single database containing true information according to the permission level. 

Encourage communication 

In both Jira and Confluence, users can leave comments and involve other team members in the conversation. All details like task descriptions, attached files are located in a single place, so they don’t have to look for something in emails or messengers. 

Conclusion 

Remote work can be even more productive when using the right tools. The perfect combo of Jira and Confluence lets you break the big project into smaller steps, and see the whole picture. If you can’t find some special features for your work, Jira and Confluence can be customized according to your needs. When searching for Atlassian Expert and ITSM consultants