Sometimes, you may need to reprint a recent receipt from an EFTPOS machine. You don’t want to look confused and unprofessional in front of customers, so it’s best to learn little tricks and tips about your EFTPOS ahead of time. Thankfully, printing a receipt can be done easily and quickly with the following steps:
1. Press the “reprint” button on the terminal. This should be clearly marked and easy to find on your EFTPOS machine. If the machine doesn’t have a physical reprint button, it may have options on the screen that allow you to select “reprint”.
2. Confirm that the printer is plugged in and turned on. If the printer is not connected or operational, you will need to fix this before continuing.
In many cases, printing the most recent receipt from an EFTPOS machine will be the only thing you need to do. However, if your printer is having trouble printing or is not working, you may need to make some adjustments.
Troubleshooting Common Problems
No reprint button – The reprint button may be difficult to find, or it may not exist at all on your EFTPOS machine. In this case, look for other options such as “print last” or a button that looks like a mini-printer. While some models will have a physical button, others will have a button on the touchscreen.
Printer not working – If your printer is having difficulty printing, make sure that it’s powered on and that the correct ribbon has been inserted. Check the connections to make sure that the printer is properly connected to the EFTPOS machine. If the connections are good, try to reset the printer by powering it off and on again. If this doesn’t work, contact a technician so they can troubleshoot the problem further.
Paper stuck – If you’ve already begun printing the receipt and it gets stuck midway through, simply press the cancel or reset button. This will stop the printing process and allow you to start over again.
With most modern EFTPOS machines, such as the Zeller terminals, printing the most recent receipt is as simple as tapping a few buttons (whether physical or on the touchscreen). Why not get started now?
Other Useful EFTPOS Features
These days, modern EFTPOS machines have a range of other features beyond just printing receipts. Depending on the type of terminal you’re using, you may have access to the following features:
- Refunds and purchase reversals
- Credit card deposits
- Change of sale (CoS)
- Locking the cash drawer
- Settlement of funds
Knowing how to use all of these features will help staff to become more efficient and ensure customers get the best possible service.
Conclusion
Printing the most recent receipt from an EFTPOS machine is an essential part of completing a transaction. With the right knowledge and understanding, it’s easy to do. Why would you need to print a receipt from the most recent transaction? To provide proof of purchase for the customer, to maintain records for accounting and taxation purposes, or simply to check that the transaction has been completed correctly!
