Printers from the Epson brand are renowned for their flawless printing and scanning performance. However, being a piece of software, they also encounter technical errors. Epson printer offline is a common problem that users experience. It occurs for various reasons, such as stuck print jobs, interference by an antivirus program, or an outdated printer driver. If you’ve been searching for a fix to this error, keep reading this article. 

Fixes to Use for Epson Printer Offline Issue

The preliminary steps for troubleshooting involve checking the connections between your laptop and the printer. If you use a wireless model, examine the ‘Network and Settings‘ in your PC’s ‘Printers and Scanners’ section.

Disable the Use Printer Offline Option

If you’ve accidentally enabled this option, your printer will not take the print command. Disable it through these steps.

1. Launch the Windows Run box.
2. From there, move towards the ‘Control Panel.’
3. Configure the ‘View by‘ to ‘Large Icons.’
4. Select ‘Devices and printers.’
5. Right-tap on your Epson printer and choose ‘See what’s printing.’
6. In the new window, tap the ‘Printer‘ tab.
7. Now, remove the check from ‘Use printer Offline.’
8. Tap the ‘Printer‘ tab and choose the ‘Set as default’ option.
9. Exit all opened windows and start your computer again.

Update the Printer Driver

You are more likely to face offline errors if you are using an obsolete printer driver. To update it:

1. Connect your laptop and epson machine to the network.
2. Launch the Run window.
3. In the window, type ‘control panel.’
4. Locate your printer in the list.
5. Right-tap it and choose ‘Update drivers.’
6. Wait till the update process finishes, and then check for the error.

Reinstall Your Printer Driver

Problems with your existing driver can also result in this error. Go to ‘Printers and Scanners‘ in your system and follow these points.

1. Once there, find your Epson printer and right-tap it.
2. From the drop-down, select ‘Remove device from.’
3. Now navigate to the official Epson support website. 
4. Install the current printer drivers from the website. 

Reinstall Your Printer Driver

Another way to make your printer come online is to restart the print spooler service.

1. Head over to the ‘Start‘ area of Windows.
2. Now, open the Run box.
3. Input’ services.msc.’
4. Press the Enter key.
5. Look for ‘Print spooler.’
6. After finding it, right-click it and tap ‘Restart.’
7. This will make the service begin again.
8. Find if the offline problem persists.

Troubleshoot the Offline Problem on Mac

In Mac, the Epson printer goes offline due to software incompatibility. You can follow these points to fix it.

Inspect the Drivers and Software.

To check your drivers and software, follow these pointers.

1. From the Apple menu, hit the option, ‘About this Mac.’
2. Check if the software is of the current version.
3. Head to ‘Software update‘ to get the latest system update.
4. Now, go to ‘Printers & Scanners.’
5. Select your printer and tap ‘Remove.’
6. Now, add the printer back.
7. Go to ‘System Preferences‘ and then to ‘Software update.’
8. Get the pending driver update.

Other Fixes to Implement for Offline Issues on Mac

1. Ensure that your printer is not sleeping. 
2. Restart the printer and give it a print command.
3. You can also employ the HP Smart app. Head to HP Smart for Mac to install it. 
4. Reset your printer. 
5. The IP address of your printer can also change because of security reasons. If you find this error, check your IP address’s configuration and update it if it has been changed. 

Concluding Words

Now you know the Epson printer offline fix that will save you time when this printer issue occurs. Use these measures and always keep your OS and drivers updated. You can avail the assistance of printer experts if the issue remains unresolved.