Online booking software has revolutionized the travel industry, making it easier for customers to book tours and for tour operators to manage their businesses. Tour operators now have access to a variety of online booking software options, each with their own unique features and benefits. However, the one that stands out as the preferred online booking software for tour operators is Indexic, and in this blog, we will explore why.
The folks at Indexic get it and understand the needs of tour operators. You see, the founders of Indexic, Mark and Barbara Fox, owned their own tour company in Charleston, SC. Mark is a highly skilled software engineer and could not find a tour operator booking software that was flexible and met the needs of their business, so he developed his own.
Which is one of the reasons that Indexic is incredibly user-friendly. The software’s interface is intuitive and easy to navigate, which is crucial for both tour operators and their customers. Tour operators can easily manage their bookings and track vital details such as customer information, tour itineraries, and payments. Customers, on the other hand, can instantly search for and book tours online without any confusion or frustration.
Another major advantage of Indexic is its flexibility. The software is highly customizable, so tour operators can tailor it to meet their specific needs. This is particularly important for tour operators who offer a wide variety of tours or who operate in multiple locations. Indexic can be easily adapted to accommodate different tour types and locations, which makes it a versatile choice for tour operators of all sizes. Indexic’s online booking gives customers the best experience with a customizable booking flow designed to be fast and mobile-friendly.
Indexic has a software feature that no other tour company has, Threshold Management. Threshold Management can fill lower demand tour times first before the higher demand times. This helps tour operators to improve sales profits and maximize personnel use.
Another feature Indexic offers to improve sales and profits is its Dynamic Pricing feature. Dynamic Pricing will automatically increase or lower pricing based on a day of the week, weekday, weekend, or even demand.
Indexic connects with the two most popular Online Travel Agents, TripAdvisor and Viator. This provides tour operators with a way to broaden their revenue streams and increase booking levels, which is one of the main focuses for tour operators. One of the keys to achieving this goal is expanding your distribution channels by partnering with different resellers. An effective way to get started is by working with an Online Travel Agent (OTA) to increase your bookings and your revenue. Allowing your tour company to be discovered by millions of people looking to book their next tours and activity,
One of the key benefits of Indexic is its ability to automate many of the processes involved in tour management. This saves tour operators time and resources, allowing them to focus on other aspects of their business. For example, the software can automatically send out text reminders, confirmation emails, personalized thank you emails, automated post-event texting, and track payments. This automation not only streamlines the booking process but also improves the no-show rate, reduces the risk of human error, and grows online customer reviews.
Mark’s wife, Barbara, the other co-founder of indexic background, is an accountant. She developed a wide range of reporting and analytics tools that allow tour operators to gain insights into their business. These tools provide valuable data on booking trends, customer behavior, customer history, and revenue, which can be used to make informed decisions about marketing and operations. This data is presented in a clear and easy-to-understand format, which makes it accessible even for tour operators who may not be familiar with data analysis.
One of the most compelling reasons why tour operators choose Indexic is the level of customer support that the software provides. The Indexic team is highly responsive and knowledgeable, and they are always available to help tour operators with any questions or concerns they may have. This level of support is particularly important as tour operators need a reliable business partner that understands their business and ensures that they have the systems and resources they need to succeed overall.
Conclusion
Indexic is the preferred online booking software for tour operators for many reasons. The software’s user-friendly interface, flexibility, and automation capabilities make it a versatile choice for tour operators of all sizes. The range of features specifically designed for tour booking, as well as the reporting and analytics tools, make it an asset for tour operators looking to grow their businesses. Finally, the level of customer support provided by the Indexic team ensures that tour operators always have the resources they need to succeed. Overall, if you are a tour operator looking for an online booking software solution, Indexic is a top choice.
