Have you ever thought of outsourcing your sales tasks? If not, it’s time you start thinking about doing this. Hiring a virtual sales assistant helps in freeing up your sales team. Hence, they do what they do best.
From the look of things, remote working will be here for a long time. Based on remote work trends in 2021, 45% of full-time workers in the U.S. work remotely, either part-time or full-time. And, 9 out of 10 remote workers wish to maintain working remotely to some extent. They anticipate maintaining remote work hours for the entire year and beyond.
The employees who continue to make this transition are the sales teams. Companies should step up to the game as salespeople shift between office work and working remotely from anywhere.
Various essential tasks are well-suited for a remote sales team. This explains why thriving organizations are launching new initiatives to assist sales representatives in succeeding in their remote working. They are considering the key strategies for improving remote work.
In fact, organizations that do not embrace some form of the remote sales model may not manage to compete effectively against companies that already have. Before we look at the tasks best suited for a remote sales team, let’s find out how organizations can benefit from a virtual sales team.
How Do Organizations Benefit from a Virtual Sales Team?
Having a virtual sales team works best for most companies. First, incorporating modern work techniques that give your team flexible work schedules helps improve employee retention rates. Once an individual is trained and becomes skillful, reliable, and productive, you won’t want to risk losing the employee to another company.
That’s why many successful companies now rely on the best outsourcing sales team. With the experienced remote sales team, they can quickly capture, engage and win leads. As a result, it becomes easier to achieve the needed results. The automation of tasks allows the team to direct activities to the Simple CRM. This enables ease of interaction. And, the team can also discuss matters in rea-time.
Besides, remote work lowers costs for businesses and companies and boosts productivity. It’s no surprise that a particular study on tech-based employers indicates that 82% of the remote workforce reported lower stress levels. The employees stated that they accomplished much, mainly because of working in comfortable surroundings.
Organizations with remote sales teams also report other tremendous benefits, including:
- Higher levels of sales team engagement
- Continuous functioning of the sales personnel, even during times of weather challenges or any other crises that limits teamwork or employees’ physical engagement
- Capacity to recruit skilled personnel from outside of the business’s geographical area
- Retain skilled and old-existing workers for longer
- Lower fuel consumption for the company
Outsourcing Sales: What Tasks Are Best-Suited for a Remote Sales Team?
1. Generating the Right Leads and Nurturing Them
Think about this: How does it feel to target the right prospects who end up buying your products or using your services? Probably they even refer others to your business. Indeed, it’s an incredible feeling, and this is what nurturing the right leads allows you to achieve.
The reality is that; your business will always stagnate if you don’t have some warm leads to nurture. It helps to know how to turn warm leads hot! This is necessary if you desire to run a thriving business.
Indeed, a referral program can boost your sales. But, you still must consider taking a proactive approach to shift your business to greater heights. And, this includes generating the correct number of leads and nurturing them.
A remote sales team can enable you to:
- Attract qualified prospects faster
- Gather essential details from these prospects promptly
- Easily convert prospects into loyal customers.
Please note that you shouldn’t spend all the time finding the right leads to qualify them into prospects. You only need to give your virtual sales assistants some criteria necessary for evaluating individuals or a category of leads. That way, they can easily filter out the low leads.
Allow your remote sales assistants to send SMS and emails to the leads you’re targeting to convert into customers. Also, remember to ask your virtual workforce to stay in touch with the old leads and clients who may still want to use your services.
2. Employ the Reliable Customer Relationship Management (CRM) Tool
For a remote sales team, a CRM is a hub to learn and take important notes. More so, it’s a place where a lot of things happen, including:
- Meaningful conversations take place
- Sales activities are tracked
- Deals are closed
- Revenue is reported on.
The best remote CRMs offer your remote sales team visibility into the right actions. And it’s such actions that translate directly into positive business results.
In today’s world of digital technology, companies cannot survive long without CRM. This is a strategy that businesses need to timely and accurately manage interactions with both existing and potential customers.
CRM tools are crucial for businesses to collect customer information and analyze the data continuously. These insights are then used to build customer relationships and improve business performance and progress.
The best remote sales CRMs are designed to streamline all your sales processes by organizing and maintaining a record of customer activities and interactions. That way, you can easily convert warm leads into customers.
Truly, managing and updating information can be a tiresome task. That’s why this is best done by a reliable outsourcing sales team. The remote team uses the easiest sales tools to capture leads quickly. Here, information is directed automatically to Simple CRM. More so, the seamless integration with different software allows your field staff to access data directly into the system. This allows all the users to engage and discuss matters in rea-time.
In short, the CRM software allows your remote sales team to:
- Manage customer data
- Automate the entire sales process
- Personalize your marketing campaigns
- Align both sales and marketing.
More so, you get to communicate with your virtual sales assistant right from lead capturing to closing sales. And you also manage to grow your leads without spending a coin on a new sales team.
Indeed, with such a skilled and digital way of outsourcing your sales team, your CRM tool will automate and manage your sales and marketing activities efficiently and effectively.
Thus, your team won’t waste too much time and effort updating details manually in the CRM. So, why not take the vital step to outsource your CRM management to those in charge of this vital task?
3. Conduct Sales Prospecting
Sales prospecting matters most in any business. It allows you to keep your pipeline packed with viable leads. A continuous sales prospecting activity establishes a steady flow of new clients.
Usually, sales prospecting is a cumbersome and time-consuming task. Yet, you must do it to increase sales and boost your business’s profits. Thankfully, you have the liberty to pass along the task to your remote sales assistants.
Let the virtual sales team conduct the cold email or cold calling for you, and then filter through the list to establish the hottest warm leads.
If you’re wondering how the remote sales team can do the virtual sales prospecting, here goes a few hints:
How to prospect for sales virtually:
- Focus on determining the ideal prospects
- Establish strong networks with your ideal target audiences on the social media platforms
- Make good use of the reliable sales prospecting tools
- Do more profound research on target customers
- Utilize videos, such as Youtube, creatively
- Conduct evaluations
Once the sales team identifies the target customers, they often follow these steps, which are crucial to converting prospects into customers.
- Ask the customers why they want a particular product feature
- Recognize the benefits of the product feature the customers want
- Highlight the products’ weaknesses, and find a solution
- Establish how to solve the existing problems using your CRM software
- Identify the reasons why your product is superior and capitalize on the strengths
4. Oversee Social Media Management
Based on Statista, there was an approximation of 4.26 billion social media users globally as of 2021. Still, this number is expected to rise to about 6 billion by 2027. So, as a business person, you shouldn’t underestimate social media’s capacity to generate more leads and boost your sales.
When you make the most of your social media channels, you can have many new opportunities to scale up the heights of business success. But now, there’s one limitation: You must sacrifice a lot of your time to manage the various social media accounts.
Indeed, it’s not easy to do this, keeping in mind that there are other essential business duties to cater to. However, having a remote sales team will do you good in terms of social media site management.
Your virtual sales assistants can work from anywhere, and ensure they represent you well on your social media pages. They can maintain an excellent online presence to have audiences perceive your business positively. This will help build your company’s credibility and ensure you don’t miss out on new marketing opportunities.
Some remote sales employees can even work on creating your social media content. And they can also help design your marketing campaigns. This is a huge plus for your business!
Key Takeaways
Today, employing a remote sales team is the way to go. Who wouldn’t want reliable employees willing to work flexibly and consistently for the organizational benefit?
Finding leads, nurturing them, and converting them into customers is tedious. It needs a lot of time and effort dedicated to it. This is necessary if you’re to realize the anticipated results.
Hence, it helps to work with remote sales assistants and outsource your sales tasks. Because the virtual sales team works remotely, you won’t even have to provide office equipment and supplies. And you won’t bother renting an office space.
Again, you don’t have to consider expenses like insurance, taxes, or other employee benefits. What a cost-effective way of doing business!
Most importantly, you’re not limited geographically. You can access a wide array of talent pools far and wide. Remember, it isn’t easy to acquire top talent, mainly when you’re limited to finding candidates within your local area.
But, when you tap into a world-class pool of talents, you can quickly locate suitable employees who could be the cream of the particular field. Besides, you can also secure the right fit for a remote sales team at comparatively lower costs.
Indeed, it’s high time businesses and companies look into outsourcing their sales tasks to a remote team! You can hardly go wrong in your sales tasks.
