Our world is ever-changing. From analog to digital; telegrams to electronic mails (emails).From letters to text messages; pagers to cellphones.From simple phone calls to video calls; typewriters to computers. 

Through the years, there are series of advancements and invention. It made things more and more convenient, cost-efficient, easy, and it made information much more accessible. With technology, information is placed at the tip of our fingertips.

Everything we need is made accessible by the latest technology. You only have to grab your smartphone, and in one tap, it can be right at your doorstep.

As technology improves, it made our daily life easier and better. Communication, travels, work, errands, chores have made more accessible with technology.

Learning things has become simple and smooth sailing with these various advancements. Moreover, it has helped our economy grow further by assisting businesses in developing their marketing and sales strategy.

One of the strategic method technology has contributed to the daily life of humans and businesses is communication.

It made distant families be connected more, and companies can communicate easier with other companies of foreign countries. 

After the communication platforms, developers introduced AI chatbots. The AI chatbots have given many help and convenience to people’s day-to-day activities, businesses, and other work-related stuff.

What is AI Chatbots, and how was it introduced?

AI chatbots are a type of program that prompts a conversation with a user through applications. It performs actions like aiding users their needs 24/7, helping the users live or work satisfactorily.

 It is programmed to communicate with its user. It is a technology responsible for automated messaging, which allows a ‘normal’ human-like exchange of conversations between a human and a computer. 

It communicates by deciphering and understanding the speech and text through a series of algorithms and responding to it, imitating a human conversation. 

Joseph Weizenbaum introduced the first chatbot named ELIZA in 1966. Developers programmed ELIZA in such a way a therapist behaves. That’s why it was mistaken as a human.

However, it can only answer simple open-ended questions through “pattern matching” and often give follow-ups, but it can not answer complex ones and cannot truly understand what is being asked.

It was only created as a form of a gimmick, but it gained positive feedback from most people. 

From then, it was transformed through technological growth by different enthusiasts. It started from a ‘less intelligent’ software to software that follows contextual pattern matching, thus conversing and giving responses that match the topic.

With that knowledge about AI chatbots, it is clearer to put up how it is much easier for people to cope with their responsibilities, from household responsibilities to work responsibilities with the use of AI Chatbots.

And also how convenient and helpful to business owners to run their respective businesses using AI chatbots.

Advantages of AI chatbots

AI chatbots provide an essential benefit to the corporate world. It helps increase the response rate to websites through its 24/7 availability, thus saving time and boosting customer satisfaction. 

Because of the availability of AI chatbots, customer clarifications or queries are provided with instant answers or responses at any time of the day.

Customer support or assistance is always available and is instantly provided. And if such instances may occur that the chatbots cannot answer a question, it can be forwarded immediately to a human employee. 

An AI chatbot can also help a customer throughout the whole application or website, thus helping increase one’s sales. It can give advice and assistance along the way. 

And with the ever-growing competition, it is crucial to keep customers engaged with the business to make customers more drawn to it. This is possible with the help of AI chatbots.

AI chatbots would engage with the customers; this way, it would help gather customers’ feedback, which is of good use in improving one’s business. 

So, with much information, let’s get to know how helpful AI chatbots are in a commercial laundry business. 

A laundry business may be easy to start, but it is pretty challenging to maintain given the number of competitors.

Thus, it is highly suggested to be innovative to distinguish the business and make it distinct from its competitions. In that way, it would help draw more customers to the business. 

Nowadays, laundry businesses are into laundry business apps or websites. This type of application receives information like the type of service, details of the clothing, detergents, etc.

Also, it would help the customer keep track of their belongings with laundry apps, whether it is being catered already or if it is done and is ready for pick-up or delivery. 

And, with the benefits of AI chatbots, a lot of laundry business owners incorporate them in their laundry apps or websites.

It is easier for owners to tend to their customers because customer queries and clarifications are addressed immediately with AI chatbots at any time of the day, weekend or not. Also, customers get a better understanding of the business’s services with the AI chatbots’ assistance. 

Chatbots are not the replacement for customer service agents. They help staff focus on more important tasks.

It is also convenient for customers because they can easily book online to avail of laundry services. Using AI chatbots, you can easily make an appointment for convenience like book or appoint laundry pickup or delivery from laundry services near you.

Customers can also book online the services they would like to avail themselves. Either they would opt for wash, press and fold, or laundry alone. 

All these things can be done and arranged through AI chatbots– any time and anywhere. Things are much more accessible with just a chat with highly developed software.

It isn’t only helpful to business owners, but to other individuals too. With this advancement of use, every individual can have a better, more convenient life. 

With technology advancements, one could have that business assistant whose availability isn’t a problem. Do not let your customers wait.