Nowadays, communication is key when it comes to getting things done in business or academics. In addition, companies are keeping up with the competition by upgrading their communication apps using live chat API. They also seek innovative ways to communicate and engage with their audience through messaging and chatbots. In this article, we look at the top 10 chat APIs for your mobile app that can offer you various features like typing indicators, online indicators, and more.
Part 1: 10 Best Chat APIs for Your Business
An online chat API enables developers to build mobile apps that send necessary texts and messages to others with various features. That is why it is essential you need a platform that can provide you with different messaging features without investing too much time and money. In the following section, we have accumulated a list of the top 10 live chat APIs you can choose from.
1. ZEGOCLOUD
ZEGOCLOUD is your number-one option for a perfect in-app chat API platform that delivers powerful API and SDKs to you. It is an all-in-one communication solution where you can add text, voice, and video to your app. Furthermore, its features include push notifications, read receipts, user invitations, message history, and user management.
These features can be used to personalize your chat app to improve your communication experience. Additionally, this in-app chat API supports one-on-one/group chats, public channels, and rich media attachments, as you can send GIFs and share media with others.
You can use this in-app online chat API platform to build an chat app across devices like your phone, tablet, or desktop. Other than that, your communication is secured through this platform’s TLS and AES-256 encryption security. ZEGOCLOUD’s in-app chat UIKits lets you create beautiful and engaging chatting apps without hassle.
2. SendBird
If your business wants to drive higher engagement and better business outcomes, you can use SendBird, an in-app live chat API platform. This chat API covers all the essential features you’ll expect, including messaging features like typing indicators, read receipts, unread message count, push notifications, and so much more.
Plus, you can send and receive messages in real time without worrying about security. You can make conversations secure in your in-app chat with Sendbird’s API and SDK security measures. Furthermore, you can continue chatting with your employees, team members, or clients even if the user is offline.
3. Amity.co
You can build an in-app messaging chat faster with Amity live chat API and SDK that is customizable according to your needs. Moreover, it allows you to add social elements like chat, profiles, forums, feeds, video stories, and more to your chat app. Users can deliver vital messages, announcements, and promotions to their entire base through the broadcast chat channels.
This platform has various features for your chat app, like reactions, mentions, rick messages, group chat, and many more. Moreover, you can host unlimited concurrent connections, messages, and users with fully customizable open-source UIKits.
4. CometChat
It is possible for users to integrate versatile chat API, SDK, and UIKits into their apps to improve user engagement with the help of CometChat. This platform provides a one-to-one messaging feature that lets users connect with features like slick notifications and UI. Furthermore, CometChat supports multiple message types like text, audio, gifs, and reactions.
In addition, users can share files and multimedia and customize structured messaging. Moreover, its intuitive dashboard and APIs can help developers make changes to your chat. You can also use the latest UIKits in the demo app to experience messaging build.
5. Quickblox
QuickBlox is a powerful chat-building solution that provides you with a real-time online chat API and SDK. It is also embedded with advanced chat features like push notifications and voice and video calling that are designed to enhance any application. In addition, you can retain a customer base with real-time chat, private, feature-rich, secure, multi-platform chats, and many more.
Furthermore, you can have access to various chat features like message history, offline messages, chat moderation, private/group chats, and more. It offers a range of cross-platform software, including a chat SDK for mobile and a chat API for websites.
6. Rocket.chat
Rocket.chat is an excellent platform that leverages robust chat API to build a chat experience according to your needs. Moreover, users can interact with each other through chat, video, voice messaging, and file sharing. Users can also monitor engagement data to learn how they communicate and modify the message content to keep it engaging.
It also offers many integrations and white-labeling options that let you integrate channels, apps, and systems. Additionally, the open-source flexibility gives you access to the source code to develop additional features.
7. Weavy
If you want to integrate real-time chat features into your applications, Weavy, an online chat API, can help you. It allows users to enhance collaboration, increase productivity, and improve communication among their team members and customers.
Furthermore, collaboration and social features like direct messaging, group chats, and mentions are the key components of user experiences. In addition, you can meet your customer’s expectations by introducing direct messages, group chats, and video calls. This API also supports cloud storage, such as Dropbox, OneDrive, and Google Drive.
8. MirrorFly
MirrorFly is a comprehensive chat API tool that has pre-built UIKits and SDK to create in-app chats within 20 minutes. It provides instant messaging, voice and video calls, and video conferencing features that are also fully customizable and scalable. Moreover, this API is easy to integrate with any application, and it ensures data privacy and protection.
You can choose from 100+ UI elements like icons, colors, and typefaces to personalize your experience. Furthermore, the API can also translate your messages into more than 100+ languages on your chat screen. Plus, this tool’s secure platform lets you share any number of file formats & sizes, such as audio, video, images, and more.
9. Plivo
Plivo is a cloud-based communication platform that offers an online chat API tool for various businesses. With Plivo, companies can integrate messaging and voice-calling features into their applications to make it easier to communicate with customers and clients. Additionally, this chat API comes with various advanced features such as two-factor authentication, SMS marketing, notifications, and more.
It also offers global coverage, making it an ideal choice for businesses with a global audience. Furthermore, it has a reliable carrier network that ensures high-quality messaging and voice calls. Plus, users can experience consistently high SMS delivery and open rates at any volume and send rate.
10. PubNub
PubNub is one of the popular live chat API platforms that help build a messaging community with chat functionalities. Moreover, it is built for in-app chat integration to boost user retention and engagement with features like messages, files, push notifications, reactions, and more. Also, it is equipped with private, group, and channel chat to reach information instantly to specific and vast audience bases.
Besides that, this chat SDK provides several features you can integrate like read receipts, mentions, and unread message counts. You can extend your chat by adding functions such as translation, chatbots, profanity filtering, sentiment analysis, and more.
Final Words
In conclusion, selecting the right Chat API is crucial for building a successful chat application. Each API offers unique features and capabilities, catering to different requirements. By considering factors like scalability, reliability, and ease of integration, you can choose an API that not only enhances user engagement but also aligns perfectly with your app’s specific needs and future growth.
